Question 1

Is Shipping Free On All Orders?

Accepted Answer

We are pleased to announce that HappyNear.com offers complimentary worldwide shipping. Our commitment is to deliver a seamless and enjoyable shopping experience for our valued customers, eliminating any additional shipping costs.

Question 2

Which Shipping Companies Do You Work With?

Accepted Answer

We provide global shipping services and, as such, collaborate with a diverse network of international and local carriers to ensure seamless delivery to our customers worldwide.

Question 3

What Are The Payment Methods?

Accepted Answer

At HappyNear.com, we prioritize the security of our customers' transactions by employing a robust payment infrastructure. Our website is equipped with an SSL certificate, ensuring that all data is encrypted and protected. We offer a variety of payment options, accepting major credit cards including Visa, Mastercard, and American Express.

Question 4

What is 3D Secure Payment?

Accepted Answer

At HappyNear.com, we prioritize your security and convenience during online transactions. That's why we use 3D Secure, an additional layer of protection for your payments. 3D Secure (Three-Domain Secure) is a secure online payment protocol designed to prevent unauthorized transactions. When you make a purchase on our site, 3D Secure adds an extra verification step to ensure that the payment is being made by the legitimate cardholder.  You may be asked to enter a password or a one-time code sent by your bank. This authentication step ensures that only the authorized cardholder can complete the transaction. By using 3D Secure, we ensure that your shopping experience at HappyNear.com is not only seamless but also safeguarded against fraudulent transactions. If you have any questions about 3D Secure or need assistance with payment, our customer support team is here to help.

Question 5

When Will My Order Be Shipped?

Accepted Answer

As HappyNear.com, we offer customizable products to our valued customers. All our products are specially produced based on your order. We make completely personalized production. Depending on the content of your order and the order of work, your orders are shipped within 1 to 7 business days.

Question 6

When Will I Receive My Order?

Accepted Answer

Due to our extensive global delivery network, shipping times may vary by destination. Typically, delivery to the United States, Canada, Europe, and Middle Eastern countries is completed within a timeframe of 5 to 30 days.

Question 7

My Order Still Hasn't Arrived What Should I Do?

Accepted Answer

If your order does not arrive within 30 business days of shipment, we recommend that you contact us promptly. We maintain constant communication with our customers to ensure their satisfaction. Our objective is to ensure a consistently positive shopping experience for you. For orders that cannot be delivered within 30 business days, we offer a full refund upon request or will promptly resend your order.

Question 8

My Order Arrived Missing, Incorrect Or Damaged, What Should I Do?

Accepted Answer

At HappyNear.com, we are committed to supporting you at all times. Please do not hesitate to reach out to us in the event of any issues. Our Customer Relations team will respond to your inquiry promptly. Based on your preference, we can either process a refund or resend your order. Ensuring a positive shopping experience is our utmost priority. We are dedicated to delivering the highest level of service.

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